Collections and Deliveries

Delivery Within the UK

Online orders for delivery are processed through McKee Online. After placing your order you will receive an order confirmation. Please allow 3 - 5 days for the delivery of unframed art prints and other products such as books and mugs, and 9 - 11 days for framed art prints.

Our orders are shipped via DPD’s courier service. Once your item has been dispatched, you will receive an email or text from DPD with the scheduled delivery date and time.

Delivery Outside the UK

Please allow 5 - 14 working days for delivery on art prints and products worldwide. Delivery prices will be calculated at the checkout. 

If you are ordering from a country within the EU Your order may be subject to customs charges that you may not have had to pay in the past. If you are unsure about customs charges please check with your local authority before ordering as sadly we have no control over these prices.

Please note: unfortunately, we can not deliver framed art prints outside the UK.

Collections

At the McKee Gallery, we offer in store collection at no extra charge. You can select this option at checkout. The time it takes for your collection to be ready will vary. And you can see these on each product page You will receive an email from the gallery when your order is ready for collection 

Once you receive this email, please collect your order from the gallery using the order number provided. Orders must be collected within 30 days after receiving your ‘Ready for Collection’ email. If the order is not collected by the deadline, it will be refunded via your chosen payment method.

If someone else is collecting the order on your behalf, they must have the order number associated with the order.

Returns Info

Items ordered in store and online can be exchanged or refunded as long as a receipt is provided and the items are in a resaleable condition.

Refunds can be processed either at the gallery or by returning the items to us. For more information about our return policy, please email pete@petemckee.com.