Dear customers. Thank you for taking the time to read these important gallery updates. As you are all aware the current climate means we are constantly having to adapt and update our situation. We currently have several important changes that we need you to be aware of. These are of course subject to change and we will continue to update when necessary.
- Gallery: The McKee gallery is currently closed to the public for browsing and purchasing items. Although government guidelines now state that we are allowed to open, unfortunately we do not feel we are able to do this in a safe manner due to the size and layout of the gallery. For the foreseeable future our business will remain online with the option to collect items in store. Please see below for further details on this.
- Delivery and Collect in Store: As our online shop is open, we are able to deliver items out to you. We are also currently trialing a collect in store option. Please be aware that collect in store orders must still be made online or over the phone in advance, as the gallery is unfortunately still closed to the public. Therefore items cannot be bought at the gallery, so customers will be unable to make payments at the door. Please click this link to read more about the collect in store option. https://www.petemckee.com/news/collect-in-store-option-now-available
- Framed prints & Canvases: please be aware that framed prints and canvases are now taking a minimum of 15 working days to be delivered and 7-10 working days to be collected in store.
- Other products: all other products may take up to 2-5 working days to be collected in store and up to 15 working days to be delivered. However, we are working as hard as we can to get these out to you as soon as possible.
- Enquiries: for any enquiries please contact us at firstname.lastname@example.org. If you would like to call a member of staff on 0114 263 1000, our phone is being answered between 2pm-4pm Monday to Friday and 10am-2pm on Saturday.
- European and International Shipping: We are pleased to announce that European shipping is now available. However, it may take up to 15 working days for your order to reach you. Sadly we are still unable to provide international shipping but once it is available we will be sure to announce this.